How to book tickets
To help you plan your trip and book your show tickets as early as possible, we start selling tickets early in the year, adding new batches every few weeks in the run-up to the official Fringe Programme launch at the end of May.
How to book
Do you charge booking fees?
We operate a clear ticketing policy which means there are no booking fees charged on any tickets, whether booked online, over the phone or in person. You can pay by card or cash.
Can I get a refund or exchange?
From the moment that the transaction is completed, all Ventnor Fringe tickets are non-refundable and non-exchangeable unless a show is cancelled or the particulars of the show change in a manner that results in you being unable or unwilling to attend, in which case we will let you know and reimburse the price of the tickets as soon as possible.
I’m going to arrive late, is that ok?
If you arrive late for an event for which you have tickets, you may not be allowed to enter. The venue decides whether or not to admit latecomers. It is your responsibility to arrive before or at the advertised start time. No refunds will be granted for refusal of entry to an event due to late arrival on the part of the customer.
Ventnor is particularly busy during the festival, and this affects travel times so please make sure you have enough time to get to your show.
Do I need to print my tickets?
Physical tickets are available on request when booking in person from Ventnor Exchange. However when booking online or over the phone you will be sent ‘e-tickets’ to the email address you provide. We do not post physical tickets in an effort to reduce waste.
All Ventnor Fringe venues will accept digital copies displayed on a phone or tablet to avoid you having to print tickets at home. If you loose your tickets you will need to show ID to be allowed entry. This must be a Passport, Driving Licence or Pass Card.